Quality policy

SPETO & BRAIT CONSULTING SL is a company dedicated to digitization, document management and process automation, which has a team with more than 10 years of experience in the SAP, OpenText and DocuWare ecosystem, specialists in areas such as accounts payable and accounts receivable, including electronic invoicing, and document management, document anonymization and electronic signature.

As experts in standardization projects and automation of centralized solutions, we are certified in products such as Vendor Invoice Management, Business Center Capture, Capture Solutions for SAP, Archive Center, Extended ECM, SAP MM, SAP SD, SAP FI and ABAP.

We have led international projects and rollouts in more than 20 countries and worked with portals and supplier networks such as the Ariba® Network. We have experience from the discovery and strategy phase, to the international expansion of the solution.

Since our beginnings, we have always had the philosophy of continuous improvement and to achieve consolidation as a leading company in our sector. For this reason, BRAIT Management has dediced to go one step further in improvement, by implementing a quality management system based on the requirements of the UNE-EN ISO 9001:2015 standard.

The guidelines that emanate from this policy can be summarized in the following basic principales or objectives:

  • A permanent objective is to have the best professionals in the sector and promote the continuous training of our staff in the field of IT.
  • Assess and guarantee the technical competence of the personnel, as well as ensure their adequate motivation for their participation in the continuous improvement of our processes.
  • Customers are our reason for being, so we not only seek to satisfy their needs and requirements, but also try to anticipate their expectations by providing a quality service at very competitive prices.
  • Management maintains a commitment to comply with customer requirements, as well as the legal and regulatory requirements that apply to us in our activity.
  • Continuously improve the effectiveness of the management system, to guarantee our permanent adaptation to the demands of an increasingly competitive market and a constantly evolving environment. At BRAIT we have tools to analyze our context and have maximum control over existing risks and promote opportunities for improvement of the company.
  • Ensure the satisfaction of our customers, including those interested in the results of the company, in everything related to the performance of our activities and their impact on society.
  • Maintenance of fluid communication both internally, between the different levels of the company, and with customers.
  • Guarantee the correct state of the facilities and the adequate equipment, in such a way that they are in correspondence with the activity, objectives and goals of the company.
  • Guarantee a continuous analysis of all the relevant processes, establishing the pertinent improvements in each case, based on the results obtained and the established objectives.

Considering these guidelines, this management reiterates its firm commitment joining efforts to achieve these objectives, so this policy is understood, implemented and kept up to date at all levels of the organization.

Management

9/05/2022